A bit about me

After 25 years in brand, the last 15 running my own agency, and a psychology degree that's shaped how I think about people since day one, I know for absolute certain that a great story is your best growth lever, but only if it's insight-led, told well, and actually lived inside the business.

People don't just buy products or services, they buy belonging. They gravitate towards brands that understand them, reflect something they believe in, and make them feel secure. The same is true inside organisations going through growth or change. People commit when they feel seen, when they understand the direction, and when they can see where they fit in it. That's why brand strategy, business growth, and culture alignment work best together, not as separate projects.

My approach combines deep brand strategy expertise and original insight and research, with the structured methodology of Prosci-certified change management and a genuine understanding of human behaviour. I find what makes a business worth more, build it into a position sharp enough to compete on, then lead the change programme that makes sure it's understood, believed and lived across the organisation.

I've also sat in the leadership chair. I founded my own agency in 2013, merged it in 2021 and transitioned it to an Employee Ownership Trust in 2025. I know what it feels like to navigate uncertainty, bring a team with you and build something that lasts.

Laura Bent from bylaurabent with curly blonde hair sitting on a brown leather chair, smiling at the camera, in a room with white walls and a window.
Prosci Certified Change Practitioner badge with purple and white design.

If your business is going through change and brand has a central role to play, let's talk.

Fill out the quick form , and we can set up a free, no-pressure chat to explore how I can help.